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Refund policy
The amount of a refund is based on whether or not a class is full at the time the request for refund is received and the time from the refund request to the class date.

Full refunds (less a $50 processing fee) are available for paid registrations cancelled more than 30 days prior to the start of the class; unless the class is "full".

A refund of 50% of the tuition amount will be made for requests received between 30 and 14 days before the class start date.

Under NO Circumstances will a refund be given if the request is made within 14 days before the class start date unless the class is cancelled due to unforeseen acts of nature.

Once a class is "full" as indicated on the current schedule for that class, refunds are limited to 50% of the tuition paid regardless of the number of days prior to the start of the class.

Attendance policy
In order for an attendee to receive a certificate of completion for any of our courses they must be in attendance for a minimum number of hours.  Attendees are not permitted to miss more than 10% of the total hours for any given class.  For example for a 40 hour class, a student can only miss 4 hours.

In addition to the attendance requirement there may be specific course requirements in order to successfully complete a course and receive a course certificate.  These requirements, when applicable, will be covered during the first day of a course.

The final decision on whether or not a certificate is issued rests with the instructor.

FactualDiagrams.com
a division of Kent E. Boots & Associates

2351 Sunset Blvd., Ste. #170-562
Rocklin, CA  95765
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